Refund and Cancellation Policy
Please check our Return and Refund Policy
At Johnson’s Folly, we strive to offer a safe, fair, and enjoyable riding experience for all riders. Please review our policies regarding unused lessons, weather-related cancellations, and leased horses.
1. Lesson Cancellation & Payment Policy
- Most lessons are paid after they are completed.
- Any lesson must be canceled with at least 24 hours’ notice, otherwise the full cost of the lesson must still be paid.
- Riders may reschedule a lesson with at least 24 hours’ notice, subject to availability.
- Lessons not rescheduled within 30 days of the original date will be forfeited.
2. Paid Lessons (Unused or Missed)
- No refunds will be issued for missed lessons without 24-hour notice.
- Riders may reschedule a lesson with at least 24 hours’ notice, subject to availability.
- Lessons not rescheduled within 30 days of the original date will be forfeited.
- All lesson packages must be used within the timeframe indicated at purchase.
3. Weather Cancellations (Rain and Lightning)
- For the safety of both horses and riders, riding lessons may be canceled or adjusted due to heavy rain, lightning, or unsafe footing.
- In most cases of bad weather, your trainer will offer a barn lesson instead of a riding lesson. These focus on horsemanship, grooming, tacking, stable management, and other valuable equine skills.
- If conditions prevent any type of lesson, you will be notified as soon as possible.
- If the lesson was already paid in advance, it will be rescheduled.
- If the lesson was not paid in advance, you will not be charged.
- Weather-related cancellations are rescheduled, not refunded.
- If you are unsure about weather conditions, please check with us before coming to the barn.
4. Horse Leasing
- Leasing fees are non-refundable and must be paid in advance.
- If a leased horse becomes temporarily unavailable (e.g., injury or illness), we will offer:
- A replacement horse of similar level and temperament, or
- A credit toward future lessons or leasing, depending on the duration of unavailability.
- Lease cancellations require 30 days written notice. No prorated refunds are offered for early termination.
If you have any questions, please don’t hesitate to contact us. We’re here to help you ride safely and confidently.
Release and Liability Waiver
Dear Participants,
Welcome to Johnson’s Folly Horse Farm.
Before taking part in any equestrian activity, all participants are required to complete and sign the Release and Liability Waiver.
Please use the QR Code or the link provided to review and sign the form online. This step must be completed before participating in any riding or horse-related activity.
Thank you for your cooperation and for helping us maintain a safe environment for everyone.
Johnson’s Folly Horse Farm
If you have any questions, please don’t hesitate to contact us. We’re here to help you ride safely and confidently.
Privacy Policy
Johnson’s Folly Horse Farm
Johnson’s Folly Horse Farm is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website:
https://johnsonsfolly.com
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Child’s age (for program placement)
- Any information submitted through contact forms or inquiries
Automatically Collected Information:
- IP address
- Browser type
- Device information
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Process registrations for programs such as summer camp, lessons, and boarding
- Communicate updates, schedules, and availability
- Improve our website and services
- Support marketing and advertising efforts
3. Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers (such as website hosting and communication platforms)
- Advertising platforms, including Meta (Facebook and Instagram), for marketing purposes
- Legal authorities, when required by applicable law
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality and performance
- Analyze user behavior
- Support advertising activities
You may adjust your browser settings to refuse cookies if you prefer.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
6. Children’s Privacy
We may collect limited information about children, such as age, solely for program placement purposes (e.g., summer camp). This information is provided by a parent or legal guardian.
We do not knowingly collect personal information directly from children without parental consent.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
If you have any questions, please don’t hesitate to contact us. We’re here to help you ride safely and confidently.